j’ai toujours pas reçu
サプライヤーからの回答:
I'm sorry that you did not receive the goods, but it is entirely the responsibility of your forwarder. I don't understand why you give us a bad review, I have communicated with you many times.
1. We have delivered the goods normally and marked your name on the package, which shows that it has been signed and received by your forwarder on February 1st
2. Your forwarder returned the goods without any reason and did not communicate with us, which resulted in the loss of the goods, but we were completely unaware of it.
3. I have been actively communicating about the loss of this goods. I have called your freight forwarder three times and applied for adding friends four times, but they have always ignored me.
4. I contacted you and said that I would send you a replacement, but you have not replied to my message.
01 Apr 2025